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Simplifying the Customer Service Experience – Training for Cummins Guidanz™

Cummins Guidanz is the next generation of service support for all service providers. It helps the shop accelerate the diagnostic, repair and warranty payment process faster and with greater levels of accuracy. Guidanz even advises on the most efficient workflow procedure and can provide a recommended parts list for repairs. Guidanz also provides seamless navigation to QuickServe® Online (QSOL) for wiring diagrams, manuals and more. Cummins is offering a group training session via Skype with a live demo. You can find details and registration information in this article.

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