Cummins Logo International Logo
Contact UsRSSTwitterYouTube

Posts Tagged ‘Cummins Care’



Cummins Care Escalation Process

When you call 1-800-CUMMINS™ (1-800-684-6467), we connect you right away with the right person to address your needs. Although not every customer is the same, Cummins Care strives to create an experience that is responsive, seamless and easy for everyone. Care experts are organized to quickly and accurately address customer needs. To expedite response, Cummins Care experts are organized into categories based on common customer needs. But the key is ensuring that customers are connected to the right person in the quickest possible manner. This article explains the process Cummins implements to ensure this happens.




Terms and Conditions  ©2022 Cummins Inc., Direct Marketing, Mail Code 60610, 500 Jackson Street, Columbus, IN 47201 U.S.A.

We use cookies on this site to enhance your experience. By clicking any link on this page, you give consent for us to set cookies. For more information, see our Privacy and Legal page

Got it!