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Everything You Need To Know About Guidanz™

The Guidanz live training sessions, – available now to North American dealers – explain all the functionalities of the Guidanz system, and will help you learn how to shave valuable minutes off each service event. Guidanz is proven to simplify and improve the service event experience for technicians by combining the end-to-end process in one application. Technicians no longer need to log into QSOL, EDS or RAPIDSERVE™ Web – simply log into Guidanz and receive the same content streamlined through one easy-to-use application that improves productivity and gets your customers back on the road faster.

Cummins is offering live training sessions in a city near you so that you can see what Guidanz can do for you and your customers. You’re encouraged to attend one of these training sessions, or send your key Cummins technicians and service personnel so that they are up to date on everything Guidanz has to offer. The training is available at no charge.

About Guidanz

Guidanz is the new Cummins system for products, software and technologies. It combines Cummins Expert Diagnostic System (EDS), QuickServe® Online (QSOL), INSITE™ and warranty filing all into one system. But it’s not just a front-end to all of these back-office Cummins systems. Guidanz simplifies and streamlines every aspect of the Cummins service provider experience, from initial customer contact all the way through warranty processing. Diagnostics, training, service events, warranty events, metrics and performance feedback are all available in the integrated Guidanz system. Additional features and functionality will be added to Guidanz in the coming months to provide even further system integration.

To register, for a live dealer training, please  click on the link below to select the session of your choice.  Please note: Each training session is limited to 50 participants, so if your chosen session is full, be sure to try a different time that works for you.

Charlotte, N.C. – Sheraton Charlotte Airport

Session 1 – May 2, 8 a.m. to 11 a.m.

Session 2 – May 2, noon to 3 p.m.

Session 3 – May 2, 4 to 7 p.m.

Session 4 – May 3, 8 to 11 a.m.

Session 5 – May 3, noon to 3 p.m.

Chicago – Crowne Plaza

Session 1 – May 31, 8 to 11 a.m.

Session 2 – May 31, noon to 3 p.m.

Session 3 – May 31, 4  to 7 p.m.

Session 4 – June 1, 8 to 11 a.m.

Session 5 – June 1, noon to 3 p.m.

While the above dates and times are confirmed, Cummins will be offering Guidanz training in the cities below, pending date and location confirmation. If you are interested, in attending one of these sessions, please contact [email protected], and we will keep you informed as the details are finalized.

Newark, NJ – TBD – June 27, 2017

Lansing, MI – TBD – June 27, 2017

Amarillo, TX – TBD – June 27, 2017

Philadelphia, PA – TBD – June 29, 2017

Milwaukee, WI – TBD – June 29, 2017

Dallas, TX – TBD – July 10, 2017

Oklahoma City, OK – TBD – July 12, 2017

Seattle, WA – TBD – July 18, 2017

San Francisco, CA – TBD – July 18, 2017

Sacramento, CA – TBD – July 20, 2017

Edmonton, AB, Canada – TBD – August 8, 2017

Louisville, KY – TBD – August 8, 2017

Vancouver, BC, Canada – TBD – August 10, 2017

St. Louis, MO – TBD – August 10, 2017

Indianapolis, IN – TBD – August 14, 2017

Cincinnati, OH – TBD – Auguest 16, 2017

Cleveland, OH – TBD – September 12, 2017

Pittsburgh, PA – TBD – September 12, 2017

Minneapolis, MN – TBD – September 12, 2017

Toronto, ON Canada – TBD – September 12, 2017

Detroit, MI – TBD – September 14, 2017

Irvine, CA – TBD – October 10, 2017

Des Moines, IA – TBD – October 10, 2017

Atlanta, GA – TBD – October 10, 2017

Austin, TX – TBD – October 12, 2017

Omaha, NE – TBD – October 12, 2017

Tuscaloosa, AL – TBD – October 12, 2017

Baton Rouge, LA – TBD – November 14, 2017

Orlando, FL – TBD – November 14, 2017

Little Rock, AR – TBD – November 16, 2017

Roanoke, VA – TBD – Novemebr 16, 2017

Tampa, FL – TBD – November 16, 2017

Kansas City, MO – TBD – December 6, 2017

Memphis, TN – TBD – December 6, 2017

Montreal, Quebeck – TBD – December 6, 2017

For more information on Guidanz and what it can do for your customers, be sure to watch these two short videos on Guidanz technology and the Guidanz mobile app with Immediate Assessment.™

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