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Everything You Need to Know About EDS

The Expert Diagnostics System (EDS) is an example of how Cummins global reach can be turned into tangible benefits, even for a single customer with a single vehicle.

As you are aware, EDS is a massive database that tracks and compiles repair issues and their resolutions. It uses this data to develop smarter troubleshooting trees, potentially reducing the number of diagnostic steps by up to 50 percent – sorting through multiple fault codes with an analyzing tool to start with the most probable cause. The result is faster, more accurate diagnosis and repair, which lowers costs and increases uptime for your customers.

EDS is tied into the RAPIDSERVE™ Web portal, which increases efficiency in the service bay, in your accounting department and in warranty administration.

Cummins has recently posted a training overview to This training summarizes key elements of the EDS system, how it interacts with our Connected Diagnostics™ software and how your customers will benefit. A full tutorial is available online at under “My Applications” in the left-hand navigation panel.

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